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Contact Us

Customer Care

+1 (888) 887-4284

Hours of Operation

Monday - Sunday
9:00 a.m. - 8:00 p.m. (EST)


You may email a Mutts & Mousers Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.

New Corporate Orders corporders@muttsmousers.com
New Residential Orders neworders@muttsmousers.com
New International Orders intlorders@muttsmousers.com
Address or Order Changes orderchanges@muttsmousers.com
Accounting/Billing Issues billing@muttsmousers.com
Delivery Status/Issues delivery@muttsmousers.com
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products damages@muttsmousers.com
Product Quality Issues productquality@muttsmousers.com
Refunds or Credits refunds@muttsmousers.com
Other Customer Service Issues othercs@muttsmousers.com