Accessibility

Effective Date: June 6, 2026

Our Commitment to Accessibility

Mutts & Mousers is committed to making our website accessible and usable for as many people as reasonably possible, including individuals with disabilities. We want visitors to be able to browse our website, learn about our pet gift baskets and gifts for dogs, cats, and pet owners, access delivery information, and place orders with confidence.

We strive to improve the accessibility and usability of our website on an ongoing basis.

Accessibility Standards

Our goal is to align our website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility considerations are incorporated into our website content, design, development, and maintenance practices. We work to identify and address potential barriers as technology, standards, and website features evolve.

Ongoing Efforts

Accessibility is an ongoing process. We review our website and make updates intended to improve usability, including:

  • Improving keyboard navigation and screen reader compatibility where feasible
  • Supporting readable text, clear page structure, and sufficient color contrast
  • Reviewing product, delivery, and support content with accessibility in mind
  • Considering accessibility when adding new website features, tools, and integrations

Because our website may include dynamic content, ecommerce functionality, and third-party tools or integrations, some content or functionality may not yet be fully accessible at all times.

Third-Party Content and Tools

Some features or content on our website may be provided by third parties, including payment processors, order tracking tools, support widgets, embedded applications, or other ecommerce services. While we encourage accessibility best practices from our partners and service providers, we do not control all third-party content and cannot guarantee the accessibility of every third-party feature.

Assistance and Feedback

If you experience difficulty accessing any part of our website, or if you need assistance placing an order, selecting a pet gift basket, accessing delivery information, using the order tracking widget, or finding support information, we encourage you to contact us.

We welcome accessibility feedback and will make reasonable efforts to review and address accessibility concerns where feasible.

Contact Us

If you have questions about accessibility or need support, please contact our customer service team using the support methods available on this website or by phone at (888) 969-3680.

When contacting us about an accessibility issue, please include:

  • The webpage, product page, feature, widget, or section you were trying to access
  • A brief description of the issue you encountered
  • The assistive technology, browser, device, or operating system you were using, if applicable
  • Your preferred contact method for follow-up, if a response is requested

Continuous Improvement

Mutts & Mousers views accessibility as an important part of maintaining a usable website for all visitors. We will continue to evaluate our website and make reasonable improvements to accessibility and usability over time.